ESRGEAR | Shipping Information (English)

Shipping information (English)
What should I do if my package is lost?
If you feel that your package is lost or missing, please Contact Support as soon as possible. We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information, it will take 1 to 3 business days to ...
The order tracker is not updating.
Once you receive a shipping confirmation e-mail, it means that your order has been processed and shipped out. If the tracking does not update, it may be due to one of the following reasons: a. Your order is on its way, but the post office has not ...
How much does shipping cost and when will I receive my order?
Notes: 1. If the warehouse in your country is out of stock, your order will be shipped from a warehouse in a different country. This will add approximately 10-15 days to the shipping time of your order. 2. The recipient will be responsible for any ...
What countries/regions does ESR ship to?
Currently, ESR ships to the United States, the United Kingdom, Canada, Australia, Germany, France, Ireland, Italy, Spain, Netherlands, Austria, Belgium, Finland, Greece, Ireland, Luxembourg, Portugal, Slovenia, Czech Republic (Czechia), Denmark, ...

ESRGEAR | Shipping Information (English) | FAQ