Will shipping be delayed by the coronavirus and when will I receive my order?
*Due to the logistical challenges posed by COVID-19, please be aware that processing & shipping may take significantly longer than usual. *This timetable is for reference only. External factors may result in significant delays not reflected in the ...
Will there be an impact on customer support response times?
We are currently experiencing a very high volume of customer support tickets. We are working around the clock to respond to all of them, but please note that it may take longer than usual to receive a response.
Can I get the virus from a package?
We're working hard to get your orders to you quickly and safely. The World Health Organization has stated that packages pose no risk of spreading COVID-19. Regardless, we take the safety of our customers and employees very seriously, so we've ...