What is the ordering process for resellers?
After you finish registering, you will be provided with an Excel order form with product details and prices. You can simply fill the form in with your desired quantities and then email it back to your ESR account manager. We will get back to you soon with the status of our inventory and to confirm the order quantities.
How do I become an ESR authorized distributor/reseller?
You can fill in this online form: https://www.esrgear.com/partnership Or, you can simply email firstname.lastname@example.org with your company details, sales channels, and expected monthly purchases. You will be contacted by an ESR account manager in 24 hours.
Do you provide ship-to-door service for resellers?
Yes, we do. If you choose “ship-to-door” service, we will ship your order to your country via a third-party shipping company. We normally use DHL or FedEx unless you have another delivery company you’d prefer. Please note that DHL or FedEx may ...
What are the benefits to being an ESR authorized distributor/reseller?
After becoming an authorized ESR partner, you can: Be one of the first to provide new accessories for new Apple/Samsung devices to your market; Be able to purchase thousands of innovative ESR products in bulk; Receive a margin-guaranteed price list ...
What is the warranty process for resellers if a customer returns an item?
ESR provides its partners with a limited lifetime warranty for all protection products (cases and screen protectors) and a 1-year warranty for all other product categories. We will issue a credit note for any product returns due to manufacturer ...
When will you process my order?
We process and ship orders between Monday and Friday (GMT + 8). Orders placed on Friday night, Saturday, Sunday, major holidays, and/or during company closures will not be processed until the following business day. Estimated time to ship: For ...