How do resellers pay for their orders?
We accept order payments via bank transfer and PayPal.
How do I pay for my order?
We accept the following payment methods: Cards: Visa, Mastercard, or American Express PayPal: For PayPal inquiries, please contact PayPal directly at 1-888-221-1161 (US) or 1-402-935-2050 (calling from outside the US).
What is the ordering process for resellers?
After you finish registering, you will be provided with an Excel order form with product details and prices. You can simply fill the form in with your desired quantities and then email it back to your ESR account manager. We will get back to you soon ...
Do you provide ship-to-door service for resellers?
Yes, we do. If you choose “ship-to-door” service, we will ship your order to your country via a third-party shipping company. We normally use DHL or FedEx unless you have another delivery company you’d prefer. Please note that DHL or FedEx may ...
Do I need to pay any shipping costs for product testing?
No, product testing is totally free. We just invite participants to write an honest review after receiving the product. After receiving your product, you will receive an email requesting your feedback on the product and asking you to share your ...
What is the warranty process for resellers if a customer returns an item?
ESR provides its partners with a limited lifetime warranty for all protection products (cases and screen protectors) and a 1-year warranty for all other product categories. We will issue a credit note for any product returns due to manufacturer ...