How do I pay for my order?
We accept the following payment
Cards: Visa, Mastercard, or American
PayPal: For PayPal inquiries, please
contact PayPal directly at 1-888-221-1161 (US) or 1-402-935-2050 (calling from
outside the US).
Once I become a reseller, when can I expect my order to be ready to ship after the payment?
After payment has been confirmed, orders can normally ship out within 48 hours if all products are in stock. Your ESR account manager will keep you informed of shipping details.
How can I check the status of my order?
If you have registered an account with us, you can check the status of an ordered item in the “My Orders” menu. If you have not registered, you can visit the Order Tracking page to get your shipping status. If you still have questions, you can ...
Does ESR collect and store my credit card details?
We do not collect or store your credit card details. All payments are handled by either PayPal or your credit card provider, based on your method of payment. Once you reach the final stage of the checkout process, you will be taken directly to ...
How do resellers pay for their orders?
We accept order payments via bank transfer and PayPal.
When will you process my order?
We process and ship orders between Monday and Friday (GMT + 8). Orders placed on Friday night, Saturday, Sunday, major holidays, and/or during company closures will not be processed until the following business day. Estimated time to ship: For ...