How do I apply for a refund?

How do I apply for a refund?

1) Submit a ticket to obtain a Return Merchandise Authorization (RMA) Number and shipping address.

2) Write the RMA number on the shipping label on the outside of the package.

3) Repack the items in their original packing and make sure to use a sturdy protective box to ship the items that are being returned.

Please note returns may be rejected if items do not meet the above requirements. ESR is not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. It is not possible to process a request for a refund for non-quality issues with items that have exceeded this 30-day window.



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